Frequent questions

We know that choosing your accommodation isn´t easy, we leave you here some questions that our visitors ask us frequently. If you have any other concerns, please contact us.

Check in

Check in time is from 2:00 pm until 6:00pm. If you arrive later than 6:00 pm, please let us know so that we can organize someone at Front Desk to welcome you.

Check out

Check out time is 12:00 p.m. We will gladly hold your luggage on your check out day while you do your last shopping.

Breakfast

Hot breakfast is available from 8:30 a.m. until 11:00 a.m. If you need to go on an early tour or visit, we can prepare a take away breakfast or serve you earlier upon notice.

Jacuzzi

Jacuzzi is open from 12:00 p.m. until 10:00 p.m. Please refer to the behavior rules on the terrace close to the Jacuzzi.

Smoking

This is a smoke-free environment. In consideration of all of our guests, smoking is permitted only on outside patios, balcony and terrace.

Children

Our Bed & Breakfast is designed to cater to the relaxation and enjoyment of adults therefore, we are not able to accommodate children under the age of 15. However, accommodations may be made under certain circumstances, i.e. family reunions or rental of the entire house.

Pets

We love animals but we don’t have the facilities to accept pets.

Deposit Policy

At the time of making your reservation, a booking deposit is required corresponding to 50% of the total amount of your stay in order to guarantee your room.

Cancellation Policy

We are a small B&B and cancellations affect us significantly; if you find you need to cancel or change your booking, please let us know at least 14 days in advance of your arrival day. If less notice is given, including a reduced reservation period or in the event of a “no show”, we reserve the right to keep the deposit amount of 50% as a penalty. 

In case that the term of 14 days is respected, then we will refund the totality of your reservation deposit less 3.5% corresponding to the credit card commission. If you do need to cancel a booking please telephone or send us an email and we will confirm your cancellation by return.

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Av. Las Palmas #1 Esq. con Jabonería Col. Los Pinos, 82000 Mazatlán, Sinaloa, Méx.

+52 669 136 06 46

info@las7maravillas.com